Case Study: Discovery Senior Living
A recognized leader in the development, marketing and management of world-class senior living communities throughout the U.S. with centralized payment.
Background
Customer desired to automate payments and eliminate costly paper check disbursements. Credit card payments were previously made on plastic cards, which posed many challenges: lack of control, extensive reconciliation, and minimal reporting or documentation. The resulting manual payment processes were highly inefficient and subject to errors.
The Solution
CSI’s globalVCard paysystems was integrated with client’s existing ERP, Great Plains Software. CSI’s enrollment team handled all vendor communication and almost immediately tripled the number of vendors enrolled in the program. Efficiencies throughout the entire accounts payable process have been gained, costs have been reduced, and errors have been eliminated through the automation.
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Vice President of Finance Discovery Senior Living
“But the real testament is the results. The program runs smoothly – almost in the background. The volume of spend keeps increasing as does the new rebate revenue we’re able to generate.”
